Yeah, I always get the extended warranty on laptops.
I consider Apple's design skills to be a notch above most PC brands, but all laptops are made by the same handful of OEMs, use the same suppliers for LCD panels, etc. If enough people complain, and Apple finds that the panels are unduly poorly manufactured, there'll be an out of warranty recall.
The only thing I can suggest is to give a call to Apple's corporate offices, 408-996-1010 (number burned into brain 25 years ago), and ask for customer relations, and explain the matter. Not AppleCare. Corporate customer relations.
The batteries are made by outside suppliers, and I have had at least three batteries replaced for my MacBook Pro so far. The little computer brains that Li-Ion batteries have seem to get brain damage. No battery brain to talk to means the laptop doesn't see the battery.
Bear in mind that the service lifetime of a Li-Ion battery is 12-18 months; it may just need a new battery. Maybe you can get Apple to pop for a free one.
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Date: 2007-11-21 05:02 am (UTC)I consider Apple's design skills to be a notch above most PC brands, but all laptops are made by the same handful of OEMs, use the same suppliers for LCD panels, etc. If enough people complain, and Apple finds that the panels are unduly poorly manufactured, there'll be an out of warranty recall.
The only thing I can suggest is to give a call to Apple's corporate offices, 408-996-1010 (number burned into brain 25 years ago), and ask for customer relations, and explain the matter. Not AppleCare. Corporate customer relations.
The batteries are made by outside suppliers, and I have had at least three batteries replaced for my MacBook Pro so far. The little computer brains that Li-Ion batteries have seem to get brain damage. No battery brain to talk to means the laptop doesn't see the battery.
Bear in mind that the service lifetime of a Li-Ion battery is 12-18 months; it may just need a new battery. Maybe you can get Apple to pop for a free one.