feren: I AM THE MAN (groat)
[personal profile] feren
... on a Friday
... three hours after my shift ended
... when I'm not on call
... because the person who is on call doesn't know how to do the tasks required
... because my manager won't send her to training.

HULK SMASH!

compassionate conservatism, my ass!

Date: 2002-02-02 06:15 am (UTC)
ext_179406: Team Vulpes (Default)
From: [identity profile] frostyw.livejournal.com
We've got three people left on the Help Desk after Holly's departure. They pull me and Bonnie occasionally to do calls. They do 24x7 coverage by giving one lucky person a pager and compensation for being a phone bitch after-hours.

We have a seven year old server, no longer under warranty, still running the back-end applications to our Help Desk software. Recently, the BIOS detected problems with both processors at boot but continues to start up. Now one of the processors is dead, as in it won't even show up at boot. In the past week, there hasn't been a day I've been able to ignore the server for one reason or another. We've got a quote in for a new server, which I'm getting the inside information won't be approved because all new computer purchases have to go through the VP of IT to the CEO, and the CEO is approving nothing. No-ting, mon. Okay, when the server finally fails, guess who's going to get dumped on. No, it won't be management.

There is a point after which not spending any money becomes counterproductive and fiscally unsound. Someday, management will find that point and start doing things The Right Way. That'll be later rather than sooner, unfortunately.

Re: compassionate conservatism, my ass!

Date: 2002-02-02 05:31 pm (UTC)
From: [identity profile] lcremeans.livejournal.com
Was the old server a Compaq, per chance? :c

-lee

Re: compassionate conservatism, my ass!

Date: 2002-02-02 06:01 pm (UTC)
ext_179406: Team Vulpes (Default)
From: [identity profile] frostyw.livejournal.com
NEC Express 5800 HX
6 x 4.0GB Seagate, RAID5, total 20GB available
2 x PPro 200

Date: 2002-02-02 06:02 pm (UTC)
ext_179406: Team Vulpes (Default)
From: [identity profile] frostyw.livejournal.com
Well, it HAD 2 x 200; right now, it's registering only 1 x 200. :(

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feren

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